Last updated: June 30, 2025
PlantAI Pro (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding our use of your data when you use the PlantAI Pro mobile application (the “App”).
1. Information We Collect
1.1. Information You Provide
- Account Data (optional): If you sign up or log in, we may ask for an email address or username.
- Photos & Media: When you use the plant-identification feature, you grant us access to the photos you take or upload.
- Reminders & Notes: Any plant-care notes, journal entries, or scheduled reminders you create.
1.2. Automatically Collected Information
- Device & Usage Data:
- Device model, operating system version, and unique device identifiers.
- App usage metrics (e.g., which features you use, frequency, crash reports) via Firebase Analytics.
- Log Data: Timestamped logs of errors and app events, to help diagnose issues.
1.3. Third-Party Services
- OpenAI API: We send your uploaded plant images (or image metadata) to OpenAI’s servers for identification. OpenAI’s own privacy policy governs how they handle and store that data.
- Google Analytics for Firebase: For aggregate, anonymized analytics on app usage.
- Crash Reporting (Firebase Crashlytics): To capture and resolve app crashes.
2. How We Use Your Information
- Plant Identification: Process images via OpenAI to identify plant species.
- Personalized Care Guides & Reminders: Generate and store care routines and notifications.
- App Improvement: Aggregate usage and crash data to improve performance and features.
- Support & Communication: Respond to your support requests and send optional in-app announcements.
3. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share data in the following limited circumstances:
- Service Providers:
- OpenAI for image analysis.
- Firebase/Google for analytics and crash reporting.
- Legal Compliance: If required by law, we may disclose information to comply with legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred to the new owner under the same privacy terms.
4. Data Retention
We retain your personal data only as long as necessary to provide the App’s features or to comply with legal obligations. You may delete your account and all associated data in the App’s settings; any remaining anonymized analytics data will be retained solely for aggregate reporting.
5. Security
We implement industry-standard technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Children’s Privacy
The App is not intended for children under 13. We do not knowingly collect or store personal data from children under 13. If you believe a child under 13 has provided us with personal data, please contact us so we can delete it.
7. Your Choices
- Location & Media Permissions: You can grant or revoke access in your device’s settings.
- Analytics Opt-Out: To disable Firebase Analytics, follow the instructions in your device’s Google Settings (Android) or opt-out in iOS under Settings → Privacy.
- Delete Data: You may delete your plant-care journal and reminders at any time in the App.
8. Third-Party Links
The App may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review each site’s privacy policy.
9. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the revised policy in the App and update the “Last updated” date. Continued use of PlantAI Pro after changes indicates your acceptance.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@plantaipro.com
Address: PlantAI Pro, 123 Greenway Drive, Casablanca, Morocco
Thank you for trusting PlantAI Pro with your plant-care journey!